Aegis Patient Portal is a secure, convenient way for patients to view their lab results and schedule appointments. The system also provides a way for patients to securely send messages directly to the doctor or other staff members. It’s simple to use and easy on the eyes. Aegis helps practices achieve HIPAA compliance by securing all data with end-to-end encryption and password authentication only accessible by those who have been granted access privileges. Its robust security features make sure that only authorized users can access personal information; unauthorized attempts result in an alert sent directly to your practice management team. Each user is automatically locked out of the system after several failed login attempts, which also sends an alert. Aegis makes it as simple as possible for your patients to manage their appointment schedule and view their lab results online rather than having them call, email, or stop by for this information (which could be inconvenient for some). After signing up, new users can begin viewing their own records within a few minutes without any initial setup required from you or your staff.
How Aegis Helps You Comply with HIPAA
All patient data is secured behind a firewall in a HIPAA-compliant data center. The information is never stored on your server, and no one who has access to your office computers has access to the data. Aegis’s single sign-on (SSO) functionality lets you use a single username and password to log in to all the applications that make up Aegis, so you don’t have to repeatedly enter your credentials. This means that the Aegis platform complies with HIPAA requirement #8, which mandates that you use strong authentication to safeguard health data. If a patient’s information is accidentally disclosed, the HITECH Act requires you to notify them. Aegis Patient Portal includes a feature that lets you generate a HIPAA breach notification letter.
Secure Cloud Storage for Patient Information
Aegis stores all patient data in a secure cloud. This way, your practice will not have to purchase servers or have a HIPAA-compliant data center in your office. Instead, Aegis encrypts patient data and sends it to their data center for storage. Once the data is in the cloud, anyone with the correct log-in credentials can access it. However, Aegis implements several safeguards to keep data secure, including end-to-end encryption and multi-factor authentication.
Automatic Alerts When Sensitive Data Is Accessed or Changed
Any changes to a patient’s data – such as viewing their information, editing it, or adding a new piece of information – triggers an alert that’s sent to the practice management team. This feature helps prevent accidental or intentional data breaches. You’ll know if a staff member or patient inappropriately accessed or changed a patient’s information. When a patient logs in to the Aegis Patient Portal, the system can immediately send an alert to the practice management team. This is helpful if the patient forgets their password and needs assistance resetting it. If a patient sends an email to the practice, the system can immediately send an alert to the team. This is helpful if the patient has a question about their account and needs assistance from the practice.
Conducive Platform for Translating and Sharing Patient Data
The Aegis platform is translation-ready and can be translated into any language. If one of your patients is not fluent in English, their caregiver can log in to their account and view their lab results or other information in their own language. This function is also helpful if your practice has patients who speak a language other than English. For example, a Spanish-speaking patient can log in to the Aegis Patient Portal and view their information in Spanish. The Aegis platform also lets you easily share patient information with other medical practitioners. This could include sending a patient’s lab results to their primary care physician or sending a patient’s medical history to a specialist.
Convenient Way for Patients to View Lab Results and Manage Appointments
Aegis Patient Portal makes it easy for patients to view their lab results, send messages to staff members, and manage their appointments. With just a few clicks, patients can view their lab results, including dates when tests were performed, diagnosis, and results. Patients can also add comments or attachments to their lab results to share an expanded explanation with the doctor. With just a few clicks, patients can send messages to the doctor or other staff members. The system includes a built-in translator, so patients can send lab results or other information in their own language. Practices can also use Aegis to track the status of when patients scheduled an appointment actually show up or cancel. This is helpful when a patient is late or misses an appointment. You can log in to the system and see if they forgot about it or if they just decided not to show up.
The Aegis Patient Portal is a secure, convenient, and easy-to-use way for patients to view their lab results and schedule appointments. The system also provides a way for patients to securely send messages directly to the doctor or other staff members. It’s simple to use and easy on the eyes, making it an optimal choice for your practice’s patient portal.